Effective Date: 11 July 2025

Welcome to Sabluxdubai.shop, owned and operated by Sabluxdubai (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

1. Data Controller Information

Business Name: Sabluxdubai
Website: https://www.sabluxdubai.shop
Email: Sabluxdubai@gmail.com
Address: International City, Dragon Mart 1, Dubai, United Arab Emirates

2. Data We Collect

We collect and process the following personal data:

  • Contact Information: Name, email address, phone number, shipping and billing address.
  • Order Information: Purchase details, payment information (processed through secure third-party payment providers).
  • Technical Data: IP address, browser type, device information, pages visited, and cookies.
  • Communication Data: Any correspondence you send us via email, contact forms, or customer service.

3. Legal Basis for Processing Personal Data

We process your data based on the following legal grounds:

  • Contractual Necessity: To fulfill our sales and service obligations.
  • Legitimate Interests: For business analytics, website improvement, and customer service.
  • Legal Obligation: Compliance with applicable laws and regulations.
  • Consent: For marketing communications and non-essential cookies, where applicable.

4. How We Use Your Data

We use the personal data collected for the following purposes:

  • To process and fulfill your orders.
  • To provide customer support.
  • To send order confirmations, invoices, and shipping updates.
  • To improve our website and product offerings.
  • To send you promotional and marketing communications (only with your explicit consent).
  • To comply with legal obligations.

5. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with:

  • Service Providers: Payment processors, shipping companies, IT service providers.
  • Legal Authorities: If required by law, to comply with legal obligations or protect our rights.
  • Analytics Providers: For website analytics and performance monitoring (e.g., Google Analytics), using anonymized or aggregated data where possible.

All third parties we work with are GDPR-compliant and provide adequate safeguards for your data.

6. Data Storage and Security

We store your personal data securely on servers within the European Economic Area (EEA) or equivalent jurisdictions that provide adequate data protection levels.

Security measures include:

  • SSL encryption
  • Secure hosting environments
  • Access control and authentication measures
  • Regular security audits and updates

We retain personal data only for as long as necessary to fulfill the purposes stated in this policy or as required by law.

7. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data.
  • Right to Restrict Processing: You can request we limit processing of your data.
  • Right to Data Portability: You can request your data in a structured, commonly used format.
  • Right to Object: You can object to certain types of processing, including direct marketing.
  • Right to Withdraw Consent: You can withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, contact us at Sabluxdubai@gmail.com.

8. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Website functionality
  • Analytics and performance monitoring
  • Personalized content and advertising (with your consent)

You can manage or disable cookies via your browser settings or through our website’s cookie banner.

9. International Data Transfers

If your data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules (BCRs)
  • Adequacy decisions by the European Commission

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on our website with a revised effective date.

We recommend checking this page periodically.

11. Contact Information

For questions, concerns, or to exercise your rights, please contact us:

Sabluxdubai
Email: Sabluxdubai@gmail.com
Address: International City, Dragon Mart 1, Dubai, UAE